One of the most important skills which I find to be indispensable in the practice of law is: listening.

Just listening. Letting your counterpart speak. No notes. No questions. No interruptions.

Pure, attentive listening.

And yet, at least in my experience, it is one of the most underestimated and neglected abilities, including in our education systems.

As lawyers, we are trained to analyse, to evaluate, to take notes. Depending on the legal system, we are also trained to ask questions, to investigate, to challenge.

But to simply listen?

Without immediately thinking of the next question or solution?

I only know very few people who truly master this art.

The moment we ask a question or make a suggestion, we begin to steer the conversation. That can be useful at times.

But if we genuinely want to get to the bottom of things, it is often more helpful to let the other person speak for as long as THEY need. Not as long as WE think is sufficient.

It’s a bit like listening to music.

You don’t interrupt a composer or an orchestra mid-piece to ask why they chose a certain note or instrument. You listen. You let it unfold.

Just like the guests at a small garden concert twenty years ago — for which I drew the below invitation.

#DrawingFromThePast #Listening #ConflictResolution #Arbitration #Mediation

𝘈𝘣𝘰𝘶𝘵 𝘵𝘩𝘪𝘴 𝘴𝘦𝘳𝘪𝘦𝘴: 𝘋𝘳𝘢𝘸𝘪𝘯𝘨 𝘧𝘳𝘰𝘮 𝘵𝘩𝘦 𝘗𝘢𝘴𝘵 𝘣𝘶𝘪𝘭𝘥𝘴 𝘰𝘯 𝘭𝘢𝘴𝘵 𝘺𝘦𝘢𝘳’𝘴 #20YearsInPractice 𝘳𝘦𝘧𝘭𝘦𝘤𝘵𝘪𝘰𝘯𝘴. 𝘐𝘯 𝘵𝘩𝘪𝘴 𝘴𝘦𝘳𝘪𝘦𝘴, 𝘐 𝘦𝘹𝘱𝘭𝘰𝘳𝘦 𝘵𝘩𝘦 𝘷𝘢𝘭𝘶𝘦𝘴 𝘢𝘯𝘥 𝘴𝘬𝘪𝘭𝘭𝘴 𝘵𝘩𝘢𝘵 𝘮𝘢𝘵𝘵𝘦𝘳 𝘮𝘰𝘴𝘵 𝘵𝘰 𝘮𝘦 𝘪𝘯 𝘥𝘪𝘴𝘱𝘶𝘵𝘦 𝘳𝘦𝘴𝘰𝘭𝘶𝘵𝘪𝘰𝘯 — 𝘢𝘴 𝘤𝘰𝘶𝘯𝘴𝘦𝘭, 𝘢𝘳𝘣𝘪𝘵𝘳𝘢𝘵𝘰𝘳, 𝘢𝘯𝘥 𝘮𝘦𝘥𝘪𝘢𝘵𝘰𝘳 — 𝘪𝘭𝘭𝘶𝘴𝘵𝘳𝘢𝘵𝘦𝘥 𝘣𝘺 𝘮𝘺 𝘰𝘸𝘯 𝘥𝘳𝘢𝘸𝘪𝘯𝘨𝘴 𝘧𝘳𝘰𝘮 𝘰𝘷𝘦𝘳 𝘵𝘩𝘦 𝘺𝘦𝘢𝘳𝘴. 𝘌𝘢𝘤𝘩 𝘴𝘬𝘦𝘵𝘤𝘩 𝘪𝘴 𝘢 𝘴𝘮𝘢𝘭𝘭 𝘳𝘦𝘮𝘪𝘯𝘥𝘦𝘳 𝘰𝘧 𝘭𝘦𝘴𝘴𝘰𝘯𝘴 𝘭𝘦𝘢𝘳𝘯𝘦𝘥 𝘢𝘭𝘰𝘯𝘨 𝘵𝘩𝘦 𝘸𝘢𝘺. 𝘗𝘦𝘳𝘩𝘢𝘱𝘴 𝘴𝘰𝘮𝘦 𝘰𝘧 𝘵𝘩𝘦𝘮 𝘳𝘦𝘴𝘰𝘯𝘢𝘵𝘦 𝘸𝘪𝘵𝘩 𝘺𝘰𝘶𝘳 𝘰𝘸𝘯 𝘦𝘹𝘱𝘦𝘳𝘪𝘦𝘯𝘤𝘦.